Customer Stories

How MagicBooking transformed Weston Green School’s wraparound care

I would recommend MagicBooking to schools looking to simplify their systems and have everything in one place for parents
Emma Nicholas, School Business and Operations Manager

Challenges

Before partnering with MagicBooking, Weston Green School was managing its wraparound care services manually, using paper registers and processing invoices at the end of each term. This manual system was time-consuming, prone to errors, and inefficient for parents and staff alike.

Key Issues

• Manual registers causing administrative delays.
• Separate invoicing practices leading to inefficiencies.
• Difficulty in managing school trips, clubs, and classes alongside core activities.

Solution

Weston Green School turned to MagicBooking to streamline their wraparound care services, and it didn't take long for the benefits to roll in. After experiencing how easy and efficient MagicBooking’s automated system was, they expanded its use to include school trips, clubs, and classes - all managed on a single platform. This shift transformed their operations, eliminating the headache of juggling manual registers and separate termly invoicing.

MagicBooking’s system empowered their admins to generate registers, send invoices, and set up new services like clubs and trips in record time. No more paperwork or manual processes - it was all automated. The school's staff now had access to everything they needed, saving them hours every week and drastically improving efficiency across all services.

Impact

MagicBooking has helped YMCA St Paul’s Group to streamline their operations, improve parent communication, and gain a comprehensive view of their finances across all sites. The software supports over 600 parents who now benefit from a more organised and convenient system.

Key Results

One-stop solution for all services - Weston Green now uses MagicBooking to manage bookings for wraparound care, school trips, clubs, and classes. This centralised approach allows parents to spread payments across the term rather than managing separate invoices each month, simplifying life for both parents and staff.

Booking availability - Parents love the convenience of MagicBooking’s online platform, which lets them manage their bookings at any time. Going cashless was another win - payments can now be made online using childcare vouchers or cards, reducing administrative work and the hassle of handling cash.

Streamlined processes - Creating, editing, and updating registers is now quick and painless, thanks to MagicBooking’s fully automated system. Setting up new services, such as school trips or after-school clubs, is equally simple, with all data effortlessly synced through Wonde, which pulls information from the school’s existing system. This level of automation has drastically reduced manual tasks, freeing up staff time for more important things.

Exceptional customer support - Weston Green School also values MagicBooking’s five-star customer service. Emails are answered within a day, and for more complex queries, they always have someone to speak to who resolves the issue quickly.

The Final Word

Weston Green School couldn’t be happier with their MagicBooking experience. The seamless management of multiple services, combined with superb support, has made a real difference in the day-to-day running of the school. Their final word?

"I recommended MagicBooking to our management company and we now have other schools in the group who have signed up to use the system. I would recommend MagicBooking to schools looking to simplify their systems and have everything in one place for parents." - Emma Nicholas, School Business and Operations Manager, The Weston Green School