350+ children
LocationWakefield
Experience admin automation for yourself
Schedule a free demo and get started in seconds
Customer Stories
How MagicBooking elevated St Peter's and Clifton CE Primary School’s efficiency
We couldn’t run the club as smoothly or as efficiently without MagicBooking.
3 min readMeet St Peter’s and Clifton CE Primary School
In 2010, Clifton Infant School and St Peter’s Junior School merged to form St Peter's and Clifton CE (VC) Primary School, a school emphasising kindness, respect and inclusivity that nurtures pupils from early years through their primary education. St Peter's and Clifton is committed to supporting both the academic and personal growth of its pupils, building strong relationships between staff, students, and their families.
Challenges
When St Peter's and Clifton CE Primary School opened their after-school club, managing the service became an overwhelming task. Offering a variety of session times for up to 40 children, the administrative burden quickly piled up. From managing registrations to handling payments, the school’s office staff found themselves swamped with manual tasks, leading to inefficiencies and time-consuming processes that detracted from childcare.
Key Issues
- Heavy administrative workload for office staff.
- Managing complex bookings for the after-school club.
- Handling payments and session changes manually.
Solution
In November 2019, St Peter's and Clifton Primary turned to MagicBooking to streamline their after-school club management. The software became an essential tool, slashing administrative time and offering parents a simple online system for booking sessions. MagicBooking’s range of payment options, including childcare vouchers and card payments, made it easy for parents to pay when booking, while staff could instantly access and update registers in real-time. This allowed the school to run their after-school club efficiently, without the hassle of paper registers or Excel spreadsheets.
Key Features
- Easy online booking system for parents.
- Multiple digital payment options.
- Real-time access to children’s details and registers, even after hours.
Impact
MagicBooking has helped YMCA St Paul’s Group to streamline their operations, improve parent communication, and gain a comprehensive view of their finances across all sites. The software supports over 600 parents who now benefit from a more organised and convenient system.
Key Results
Streamlined administrative tasks - The after-school club offers different session times, and MagicBooking has drastically reduced the amount of admin work required to manage parents' varying needs. Staff can now handle bookings and payments effortlessly.
Responsive customer support - The school has consistently received prompt replies to any support queries, ensuring smooth operations.
Boosted staff productivity - With parents able to book and pay for sessions online, office staff can focus on more pressing tasks, avoiding the need for cumbersome spreadsheets or manual processes.
Improved after-school club management - Staff running the club can easily access up-to-date information about children and parents. Real-time register updates mean they can manage the club seamlessly, even when the school office is closed.
The Final Word
For any school looking to streamline their after-school care services, MagicBooking is the answer.
"MagicBooking has vastly reduced the amount of admin work we have to do in order to manage our after-school club. We couldn’t run the club as smoothly or as efficiently without it. We are delighted with the software and the prompt customer support we receive."